Platforms

Platforms and products: ready to run.

Software solutions for your needs. We operate the solutions for you.
As SaaS / PaaS at Tessi, in our own data centre in Switzerland.

Deep dive

Document Management: one place for all corporate documents.

Contracts, files and correspondence are often scattered across drives, mailboxes and specialist systems. Our ECM/DMS brings them together: audit-proof, searchable and with clear access rights.

Filing

Central and audit-proof

Documents are filed in a structured way, versioned and retained unalterably, traceable for any audit.

Access

Permissions, not chance

Role-based access rights and rigorous client separation ensure that everyone sees exactly what they are allowed to see.

Lifecycle

Retain and delete

Retention periods, legal holds and controlled deletion: the entire lifecycle of a document is governed.

Deep dive

Accounts Payable: from invoice receipt to approval.

In many organisations, incoming invoices are still captured, checked and passed on by hand. We automate the process end-to-end, with complete cost transparency and clear responsibilities.

Step 1

Receipt

all channels, bundled digitally

Step 2

Capture

AI-based extraction of the invoice data

Step 3

Check

automatic account assignment and approval workflow

Step 4

Handover

to your ERP or finance system

Less manual captureFaster approvalsComplete cost transparency
Deep dive

Inbound Hub: one platform for the digital intake of all channels.

App, email, paper mail, portal and upload run separately, and nobody sees the whole intake. The Inbound Hub bundles all channels into one digital intake and makes the information visible.

Step 1

Intake

all channels in one digital inbox

Step 2

Classification & extraction

documents are classified and data extracted

Step 3

Distribution

rule-based assignment to teams and systems

Step 4

Transparency

live dashboard of volumes and status

O365-basedQuick to go liveScalable
Deep dive

Glasshouse: transparency over your processes, in real time.

Outsourcing a process does not mean losing sight of it. Glasshouse makes operations visible: volumes, quality, SLA and processing status. The Glasshouse principle as a platform.

Volumes

Intake and throughput

What comes in, what is in progress, what is done: updated continuously instead of reported monthly.

SLA

Deadlines in view

Agreed service levels and their fulfilment are visible at any time, including defined escalation paths.

Steering

Service reviews

Regular reviews on the basis of the same figures: decisions rest on facts, not on gut feeling.

Deep dive

Xchange: queries and clarification cases, structured instead of by email.

Every process generates queries, clarification cases and corrections. The Tessi Xchange platform gives them a governed path: captured, assigned, answered and documented, traceable for both sides.

Step 1

Capture

a case arises and is captured in a structured way

Step 2

Assign

clear responsibility on your side or ours

Step 3

Clarify

answer and correction directly on the case

Step 4

Document

complete history as an Audit-Trail

No email ping-pongClear responsibilitiesAudit-Trail
Security & compliance

Processed in Switzerland, demonstrably controlled.

Security is not an add-on but part of operations, equally for every solution.

  • Data residency: data held in Switzerland
  • Data processing at the Swiss site
  • System operation (hosting) in Switzerland
  • Remote access and near-/offshore activities clearly governed and logged
  • Certified to ISO 9001 and ISO 27001
  • Client separation, traceability, defined retention and destruction

Which solution fits your needs?

We show you the platform on your own process, and how quickly a start is possible.

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