Data in Switzerland
Data and information are processed, stored and managed at Tessi Switzerland in a controlled environment.
Tessi Switzerland · BPO specialist, in an agentic world
We transform data and information into secure and value-adding business outcomes.
An AI-enabled operations company with over 40 years of operational experience. We run regulated back-office processes. Reliably, measurably and auditably. With AI as the engine and people in control. Swiss-hosted.
Reduce costs
Increase automation
Stay in control
Scale without complexity
40+years in Switzerland
50+years Tessi Group on a global level
15countries · Tessi Group
2’000+clients worldwide
ISO 9001
ISO 27001
Data in Switzerland
Human-in-the-Loop
Complete Audit-Trail
Your challenges
Which topic would you like to solve?
How do you reduce cost and risk in information-based processes without building up additional headcount?
Business Services
Digitise incoming mail
Paper, email and apps run separately. Nobody sees the whole information flow.
Inbound Hub & Processing → PlatformsAutomate invoices
Incoming invoices are captured, checked and passed on, largely by hand.
Accounts Payable → Business ServicesAbsorb volume peaks
Seasonal peaks are hard to handle with a fixed headcount.
Managed Case Processing → Business ServicesReduce review effort
Specialists spend their time on routine cases instead of exceptions.
Governance & Validation → Business ServicesDetect document fraud
Visual checks and sampling are not enough to spot AI-forged documents.
Fraud Detection → Business ServicesTurn information into value
The information sits in the document; we make it usable for your processes and automation.
AI Document Factory →
Our offering
One core. Three areas.
End-to-end: from input through processing and decision to output. We operate the solutions securely in Switzerland for the DACH region and, where needed, reinforce your processes with near- and offshore capacity.
The shared core
Swiss-Excellence
ComplianceAI
Human-in-the-Loop
SecurityTrust
Business Services
Our core offering: standardised services for your industry. Customisable for your processes.
AI Document Factory · Inbound Hub · Fraud Detection · Governance & Validation · Managed Case Processing · Consulting
View Business Services →
AI & Agentic AI
Client-specific agents and AI solutions. Built for your processes and real business value.
Agentification of BPO · tailor-made agents · individual AI solutions
View AI & Agentic AI →
Platforms
SaaS / PaaS: proven software solutions and platforms as a service. Securely operated and flexible to use.
Inbound Hub · Accounts Payable · Document Management · Glasshouse · Xchange
View platforms →
40+ years in Switzerland
BPO SPECIALIST
Multilingual
Certified · ISO 9001 & 27001
Near- & offshore capacity
Security & compliance
Data sovereignty
Certified
Control
Security, with evidence
In regulated outsourcing, transparency and reliable foundations are decisive when selecting a provider. That is why we disclose our relevant attestations, standards and operating conditions.
ISO 9001 and ISO 27001
Quality and information security management with defined processes, access controls and regular audits.
People on the exceptions
Human-in-the-Loop, the four-eyes principle and a complete Audit-Trail on every decision. Never a black box.
Automated where possibleHuman where necessaryAuditable everywhere
References
Trusted by health insurance and healthcare, insurers, banks and the public sector.
For years we have run business-critical processes for organisations where traceability, compliance, quality and security are non-negotiable.
Health insurance and Healthcare
For several well-known Swiss health insurance funds we run the digital inbound mail with automated information processing and tariff validation.
Inbound mail · IDP · TARMED / TARDOCPublic sector
Several cantons rely on us to process large, highly seasonal case volumes. From capture to secure handover into the target system.
Inbound mail · Capture · ClassificationBanks & financial services
Established Swiss financial institutions use our services for accounting, invoice processing and information-based workflows in regulated procedures.
Accounting · Invoice processingInsurance, industry & services
Swiss companies with high document volumes rely on us for input management, invoice processing and AI and Agentic AI solutions.
Input Management · AI & Agentic AIReferences on request
Trusted AI Operations for regulated organisations.
Let us start with a concrete use case: define the use case, identify the Quick-Win, run a Proof of Value in your environment, priced by outcome.